Terms of Service
Last Updated: July 2026
1. Description of Service
Welcome to pachycephal.info. We provide auto repair consultation and workshop services that help vehicle owners schedule maintenance, diagnose issues, and complete repairs efficiently. Our website offers information about our capabilities, educational articles, and a contact channel to request service appointments. By using our service, you agree to the conditions set forth in these Terms of Service.
Access to workshop services is provided by appointment, and we reserve the right to modify or discontinue specific offerings at any time with reasonable notice. We strive to maintain high service quality and continuously improve our processes to meet customer needs.
Users can access information and submit inquiries through our website. We recommend reviewing our Privacy Policy and Cookie Policy to understand how we handle your data.
2. User Accounts and Inquiries
To request certain services, you may need to submit a contact form or provide vehicle and personal information. You agree to provide accurate, current, and complete information and to keep that information up to date when communicating with us. You are responsible for the accuracy of all details you provide regarding your vehicle and service needs.
You agree to notify us promptly of any unauthorized use of your submitted information or any security breach of which you become aware. pachycephal is not liable for any loss or damage resulting from your failure to fulfill these obligations.
We reserve the right to decline or cancel service requests at any time if we determine that you violate these Terms of Service or act in a manner that interferes with workshop operations or other customers.
3. Acceptable Use Policy
You agree to use our website and services only for lawful purposes and in accordance with these Terms of Service. You agree not to use the service to:
- violate any applicable laws or regulations;
- transmit or store material that is unlawful, threatening, abusive, defamatory, or obscene;
- distribute viruses, malicious software, or other technologies that may harm our website or other users;
- attempt unauthorized access to other accounts or systems.
We reserve the right to monitor use of our website and take action in case of policy violations, including suspending communication or declining future service requests.
4. Prohibited Actions
In addition to the acceptable use policy, you agree not to engage in the following actions:
- using bots, spiders, or other automated means to access our website without permission;
- attempting to bypass any security measures or restrictions on our website;
- collecting personal information from other users without their consent;
- using our website to conduct fraudulent or deceptive activities.
Violation of these conditions may result in immediate termination of access to our website and possible legal consequences.
5. Content Ownership
All materials available on pachycephal.info, including but not limited to text, graphics, logos, and software, are the property of pachycephal or its licensors and are protected by copyright and intellectual property laws. You may not copy, modify, distribute, or use any content without prior written consent from pachycephal.
You agree not to remove or alter any proprietary notices contained in content available through our website. We reserve the right to protect our intellectual property rights to the fullest extent permitted by law.
6. User-Submitted Information
You may submit information through contact forms, service requests, or other communications on our website. You retain ownership of the content you provide; however, by submitting it to pachycephal.info, you grant us a non-exclusive, royalty-free, worldwide license to use, store, and process that information for the purpose of responding to your inquiry and providing requested services.
You warrant that you have all necessary rights to the information you submit and that it does not violate third-party rights. pachycephal is not responsible for inaccurate information provided by users and reserves the right to disregard submissions that violate these Terms of Service.
7. Service and Payment Terms
Workshop services may require payment for parts and labor as outlined in a service quote provided before work begins. You agree to review and authorize quoted repairs before we proceed. All charges apply to the scope of work approved by you unless additional issues are discovered during inspection and authorized separately.
We reserve the right to update our service rates and policies with reasonable notice. You are responsible for timely payment of authorized work, and failure to settle approved charges may result in withholding vehicle release until payment is completed, where permitted by law.
Payments are processed through secure methods, and we take measures to protect your financial information. However, we cannot guarantee the security of data transmitted over the Internet.
8. Changes to Services
pachycephal reserves the right to modify or discontinue services and to update these Terms of Service at any time. We will notify you of material changes, and your continued use of the website will constitute acceptance of those changes.
We may also change workshop procedures, service offerings, or website features. We aim to minimize inconvenience and will provide notice when practical.
If you do not agree with changes, you should stop using the website and notify us if you wish to cancel a pending service request.
9. Limitation of Liability
To the maximum extent permitted by law, pachycephal is not liable for any direct, indirect, incidental, special, or consequential damages arising from use or inability to use the website or services, including but not limited to loss of profits, data, or other intangible losses.
We do not guarantee that the website will operate without interruption or errors and are not responsible for any downtime or delays. You use the website at your own risk.
Some jurisdictions do not allow exclusion or limitation of liability, so the above limitations may not apply to you.
10. Termination
You may stop using our website at any time by ceasing access. pachycephal reserves the right to terminate or suspend your access at any time without prior notice if we determine that you violate these Terms of Service or act unethically.
Upon termination, all rights granted to you under these Terms cease immediately. You agree to stop using the website and remove any materials obtained through it where applicable.
Provisions relating to limitation of liability, ownership rights, and dispute resolution survive termination of these Terms of Service.
11. Contact Information
If you have questions or comments about these Terms of Service, please contact us:
pachycephal
Email:
[email protected]
Phone:
+1 510-862-1445
Address:
1645 Telegraph Ave, Oakland, CA 94612, USA